Introduction to Internet & Email


Introduction to Internet & Email course will teach delegates how to use the basics of Internet and Email including: using a browser and search engine, researching and shopping online, send, edit, reply, forward and delete an email.

By the end of Introduction to Internet and Email you will be able to:​

  • Identify browser and email software
  • Investigate information using a browser tool
  • Communicate information following recommended safe practices

Download the full course details

Tuition Time:

8 hours


This is a roll-on, roll-off course and learners can enrol at any time

Course Location:

Riverside Innovation Centre, 1 Castle Drive, Chester CH1 1SL
Book this course

​This course can be offered as group training, please click here for a quote.


Introduction to Internet & Email course is suitable if you are new to or know little about computers, email and the internet.

Course Content

Getting started with your computer
• Working safely at your computer
• Starting up and logging off
• Mouse and keyboard skills
• Understanding different types of software

Using the Internet
• Using a search engine
• Opening Internet Explorer
• Using a web address
• Using favourites

Using Google images
• Searching for, copying and downloading images

Online Forms
• Completing a form using different types of data
• Submitting a form
• Filling in forms for directions
• Ordering train tickets

Shopping online
• Use the shopping link on Google
• Search products
• Setting filters

Use Google tools
• Calculations
• Conversions
• Translations

Shopping Advice
• Looking at the risks of online fraud

Using Email
• Send a new email
• Spelling and grammar
• Open an email
• Reply to an email
• Forward an email
• Deleting an email

Managing Email Folders
• Viewing and deleting items in the sent folder
• Viewing and deleting items in the deleted folder
• Viewing and deleting items in your inbox

• Being aware of and understand some online
etiquette rules

Copying text
• Copy text online and paste into an email

Security & Viruses
• Using passwords
• What are viruses?
• Avoiding viruses
• Staying safe

Emoticon and Emoji Icons
• What are Emoticon and Emoji icons?

Internet Acronyms
• Using common internet acronyms

About the Provider

​We are two highly qualified teachers with extensive experience of working in further education and can provide a range of digital training opportunities. We offer a high quality customised service that recognises each organisation’s challenges. We will also provide digital skills training for individuals so they can reap the benefits of long-term success.

We offer:

  • Upskilling ‘non-qualification’ training
  • Flexible Delivery
  • Cost and time effective
  • Delivered by ‘Outstanding Treachers’ as recently identified by Ofsted
  • Consultation to identify your specific training needs

Want to know more

To find out more about our tailored Digital Skills Training for Businesses, Groups and Individuals, please email: or telephone us for an initial informal chat on 01244 515525 to discuss your requirements.